• Matt Klassen
• 06 Jan, 2020

We often understand experience from a client perspective: the sum total of conscious events from beginning to end. As a guest or client, our experiences comprise interactions, processes, feelings, intelligence, and expertise that providers offer. Employee experience is our sum employment experience from beginning to end. It goes far beyond the human resource element. It covers everything from onboarding procedures, performance reviews, requesting IT support, locating proprietary data from inter
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